According to the statistical data regarding the evolution of the fixed broadband market in 2019, processed by the National Regulatory Agency for Electronic Communications and Information Technology (ANRCETI), the total number of subscribers who prefer these services increased, compared to 2018, by 7,6%, totaling 670.5 thousand. However, most applicants chose fiber optic connections (FTTx), their number increasing by 14.7%, up to 452.3 thousand, and by coaxial cable, which increased by 20.6%, totaling 53,5 thousand. At the same time, the number of xDSL subscribers decreased by 10.5% down to 163 thousand, subscribers to these services via other technologies decreased by 28% down to 1.7 thousand. The penetration rate of these services, per 100 inhabitants, increased in one year by 2.2 percentage points, reaching 25%.
According to the statistical data on the evolution of fixed voice market, aggregated by the National Regulatory Agency for Electronic Communications and Information Technology (ANRCETI), the main indicators of this market continued to decrease in 2019. Thus, the total number of subscribers decreased, compared to 2018, by 3.3% and was estimated at 1 million 72 thousand, the total volume of traffic decreased by 14.1% and reached over 1 billion 154 million minutes, and the total revenues on this market decreased by 20.4% and down to 443 million 277.2 thousand lei. Following this evolution, the average monthly revenue per subscriber (ARPU) decreased by 17.8% and was equal to 33.9 lei. Thus, JSC Moldtelecom reported 35.7 lei ARPU (down by 19.1%), and alternative providers - 18.4 lei ARPU (down by 7.3%).
In connection with the emergency situation caused by the spread of COVID-19 virus, the National Regulatory Agency for Electronic Communications and Information Technology (ANRCETI), recommends that electronic communications and postal service providers make use, to the fullest extent possible, of remote ways of communication and interaction with customers, such as customer support services via phones, e-mail and other available means of remote communication.
In accordance with the provisions of Art. 3 paragraph (4) of the Law on Access to Properties and Shared Use of Infrastructure Associated with Public Electronic Communications Networks no. 28 of March 10, 2016 (hereinafter Law no. 28/2016), ANRCETI is empowered to solve disputes between providers of public electronic communications networks and owners of public or private property, including physical infrastructure, to which access is requested for construction (installation), maintenance, dismantling, replacement, transfer or retooling of public electronic communications networks, in order to ensure free competition and to protect the users' interests.