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Information and Anti-Corruption
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State Institutions from the Republic of Moldova

28 September, 2023


In the timeframe April - June 2022, the number of subscribers, voice traffic and revenues on the fixed voice market continued decreasing, a trend that had existed on this market for several years. The statistical data on the evolution of the fixed voice market in this period, processed by the National Regulatory Agency for Electronic Communications and Information Technology (ANRCETI), show that the number of subscribers decreased by 2.1% and was estimated at 979.6 thousand, the volume of voice traffic decreased by 23.8% and reached 188.1 million minutes, and the volume of revenues on this market segment decreased by 19.2% and made just over 69.4 million lei.

According to the data presented by the providers operating on this market, the subscriber base of JSC Moldtelecom decreased by 2%, to a total of 875.5 thousand, and the cumulative subscriber base of the other alternative fixed voice providers decreased by 2.2% , totaling over 104.1 thousand. As a result, the penetration rate of fixed voice services, per 100 population, decreased by 0.5 percentage points and constituted about 37.6%.

The reduction of the volume of voice traffic in fixed voice networks was determined by the decrease of all types of traffic. The traffic initiated abroad and terminated in fixed networks in this country decreased by 37.2%, to a total of about 3 million minutes, the traffic to other fixed networks decreased by 29.7% (3.3 million minutes), the traffic to international networks - by 28.4% (578 thousand minutes), and the traffic to mobile networks - by 14.4% (10.8 million minutes). As a result of this development, the average monthly voice traffic (MoU) per subscriber decreased by 24.3% and totaled 93.4 minutes.

As a result of the decrease of revenues on the fixed voice market, the average monthly revenue per subscriber (ARPU) went down by 17% and reached 23.5 lei. JSC Moldtelecom reported ARPU of 24.3 lei (down by 18.1%), and the alternative providers - a cumulative ARPU of 16.7 lei (up by 0.1%).

Following the evolution of the indicators mentioned above, in the reference period, the market share of JSC Moldtelecom by turnover was 92.4%.

September 19, 2022

Changed: 6/10/2022