National Regulatory Agency for Electronic Communications and Information Technology of the Republic of Moldova

According to the statistical data on the evolution of fixed voice market, aggregated by the National Regulatory Agency for Electronic Communications and Information Technology (ANRCETI), the main indicators of this market continued to decrease in 2019. Thus, the total number of subscribers decreased, compared to 2018, by 3.3% and was estimated at 1 million 72 thousand, the total volume of traffic decreased by 14.1% and reached over 1 billion 154 million minutes, and the total revenues on this market decreased by 20.4% and down to 443 million 277.2 thousand lei. Following this evolution, the average monthly revenue per subscriber (ARPU) decreased by 17.8% and was equal to 33.9 lei. Thus, JSC Moldtelecom reported 35.7 lei ARPU (down by 19.1%), and alternative providers - 18.4 lei ARPU (down by 7.3%).

Statistical data presented to ANRCETI by 24 operating providers on this market, shows that the number of Moldtelecom subscribers decreased by 3.1% and made up 959.9 thousand, and the number of alternative providers’ subscribers dropped by 5.2%, making 111.6 thousand. As a result of this evolution, the penetration rate of fixed voice services per 100 inhabitants decreased compared to 2018, by 0.63 percentage points and equaled 40%.

The decrease in the volume of voice traffic in fixed networks was caused by the decrease of all types of traffic. Thus, the traffic to international networks decreased by 35.1%, the traffic to other fixed networks - by 23.7%, and the traffic to mobile networks - by 10.3%. Following this evolution, the average monthly voice traffic per subscriber (MoU) decreased by 12.5% and constituted 136.7 minutes (two hours and 16.7 minutes), the average duration of a call was 2,4 minutes, down by 0.1%.

At the end of 2019, JSC Moldtelecom had 94.3% market share by volume of sales, while the market share of alternative providers was 5.7%.

March 17, 2020