National Regulatory Agency for Electronic Communications and Information Technology of the Republic of Moldova

The National Agency for Regulation in Electronic Communications and Information Technology (ANRCETI) started public consultations of the draft amendments to ANRCETI Administrative Board Decision no.278 of 17.11.2009, on establishment quality parameters for publicly available electronic communications services. The consultations will run through October 19, 2015 – which is the deadline for comments and recommendations from stakeholders.

According to the Explanatory Note, the draft decision was elaborated pursuant to the Law on Electronic Communications with a view of optimizing the list of quality parameters for publicly available electronic communications service, which providers measure and publish. The authors of the draft document explain the amendments by the need to update the provisions of Decision no. 278 of 17.11.2009 to the current requirements of the market, in particular with the convergence of traditional and IP technologies.

In consulted draft document provides for the abrogation of Annexes 4 and 5, providing for quality parameters for electronic communications service provided on ISDN network, and respectively, for the leased lines service. In the first case, the invoked reason is that this service is considerably less used on the market, in the second case the reason is that the leased lines service is intended for providers of electronic communications services and for large companies, which, as a rule, have a high degree of competence in choosing such services and they set up the quality parameters in the service provision contracts.

The draft document also provides for the consolidation of Annexes 1 and 3 of Decision No. 278, 17.11.2009, given the convergence of technologies provided for in those Annexes. Note that Annex 1 sets forth the quality parameters for fixed telephony services, while Annex 3 – the quality parameters for IP protocol-based services. Once the indicators contained in the two annexes are consolidated, fixed telephony service providers shall measure and publish 10 quality parameters, among which 6 are of administrative nature and 4 – exclusively for VoIP. The document also includes a model for measuring and calculating the service quality parameters, aimed to help providers fulfill these requirements.

Interested stakeholders are invited to provide comments and proposals on the consulted document, in written form, to the address: 134, Stefan cel Mare bd., MD­2012, Chisinau, via fax: 022­ 222­885 or via e­mail: office@anrceti.md. Phone: 022 251 337, 022 251 357.

September 30, 2015