National Regulatory Agency for Electronic Communications and Information Technology of the Republic of Moldova

The National Regulatory Agency for Electronic Communications and Information Technology (ANRCETI) informs that JSC Orange Moldova and JSC Moldcell complied with the prescriptions issued by ANRCETI on July 30, 2013, by which the regulator required that they stop and afterwards admit no deviations from the requirements of regulatory documents in force as regards to number portability in R. Moldova.

The prescriptions were issued based on the results of monitoring the activities in this regard and unplanned verifications performed in July 2013 by ANRCETI. The verifications revealed facts considered by ANRCETI specialists as winback practices in relation to the subscribers requesting number porting to another provider’s network or to those who had already ported their numbers to other networks, which practice is forbidden by section 14 of Number Portability Regulation.

The verifications also revealed other irregularities in telephone number porting, admitted by the two providers. JSC Orange Moldova on a provisional basis, groundlessly restricted the incoming calls to its network from some Moldcell numbers, whereas JSC Moldcell admitted delays in the updating of information on call routing to numbers ported from its network to Orange Moldova network, while the Technical and Commercial Conditions for number portability implementation in Moldova require that providers do this on-line.

By the prescriptions issued ANRCETI required that JSC Orange Moldova and JSC Moldcell admit no subscriber winback practice and avoid in future such and other irregularities, as detected by the regulator. These companies informed ANRCETI that the nonconformities had been removed and no violation of number portability regulatory documents would be further admitted.

A prescription is an enforceable provision. Failure to carry out the prescriptions issued by ANRCETI entails sanctioning under the law.

September 3, 2013