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Information and Anti-Corruption
Hotline: 080080080


State Institutions from the Republic of Moldova

21 March, 2023


In 2020, the fixed voice market continued to decline. The total number of subscribers decreased, compared to 2019, by 4.1% to 1.03 million, the total volume of traffic decreased by 0.6% to over 1.1 billion minutes, and the volume total revenues on this market decreased by 14.4% and totaled 379.6 million lei.

According to the statistical data presented to ANRCETI by the 24 suppliers active on the respective market, the number of subscribers of Moldtelecom decreased by 4.2% and reached about 920 thousand, and the number of subscribers of alternative providers decreased by 3.5%, making over 107.7 thousand. As a result of this evolution, the penetration rate of fixed voice per 100 inhabitants decreased, compared to 2019, by 1.1 percentage points and amounted to 38.9%.

The analysis of voice traffic in fixed voice networks shows that: traffic to international networks decreased - by 31.1%, traffic to other fixed networks decreased by 19.1%, and traffic to mobile networks - by 6.1%. At the same time, the average monthly voice traffic per subscriber (MoU) increased by 4.1% and was 142 minutes (two hours and 22 minutes), and the average duration of a call was 2.7 minutes, increasing by 13,9%.

During the reporting period, the average monthly income per subscriber (ARPU) decreased by 11.3% and amounted to 30 lei. Moldtelecom registered an ARPU of 31.5 lei (decreasing by 11.9%), and the alternative suppliers - an ARPU of 17.9 lei (decreasing by 2.6%).

As of December 31, 2020, Moldtelecom had 93.8%market share by volume of revenues.

April 1, 2021

Changed: 18/06/2021