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31 July, 2014

National Numbering Plan

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Approved
by order of the Ministry of Information and Communications Technologies
No. 15, March 4, 2010

NATIONAL NUMBERING PLAN

I. GENERAL PROVISIONS

1. The National Numbering Plan (NNP) of the Republic of Moldova, hereafter – NNP has been developed under the Law on Electronic Communications, No. 241/15.11.2007 and establishes the structure, format and purpose of numbering resources used in Moldova for the provision of electronic communications services through public electronic communications networks.
2. The numbering resources in the NNP, hereinafter - numbering resources, are assigned by the regulator in accordance with the Regulations on Administration and Management of NNP, currently in force.
3. The structure of the numbering resources in the NNP is determined Recommendation 164 of the Standardization Sector of the International Telecommunication Union (ITU) and decisions / recommendations of the European Conference of Post and Telecommunications Administrations (CEPT).
4. The use of numbering resources is permitted only under licenses for the use of numbering resources, issued to providers of public electronic communications networks, authorized under the legislation in force.
5. Numbering resources are used by end users for call origination towards terminal points of a public electronic communications network or for access to public electronic communications services.
6. It shall be prohibited to change the format or destination of numbering resources.

II. DEFINITIONS

7. for the purpose of the document herein, the following definitions shall apply:
Geographic area – one of the areas in which Moldova is divided in terms of geographic numbering resources, corresponding to a geographic area code; a geographic area code identifies a city or a district in the Republic of Moldova.
Country Code (CC) - a sequence of figures showing the destination country. The country code for public telephone services allocated to the Republic of Moldova by ITU is 373;
National Destination Code (NDC) – a sequence of digits of different lengths, which provides to the end user information on the geographic area where the called terminal points are located or the categories of services provided or their pricing;
Identification Code – a combination of digits, used for the operation of the network or network parts and for the identification of the provider, immediately upon the provision of of the electronic communications;
National (Significant) Number (N(S)N) – a sequence of digits consisting of national destination code and the subscriber number;
Subscriber Number (SN) – a sequence of digits from the national significant number , following the national destination code;
National Number - a number formed of the national prefix, followed by the national significant number;
International Number – a number formed of the country code of the Republic of Moldova and national significant number, preceded by the international prefix.
Number with free of charge access for the caller - (Freephone) – a non-geographic number, the call to which does not require payment of a tariff by the calling party, regardless of the electronic communications network where the call is originated, the price being paid by the called party;
Number for service with special tariff (Premium Rate) – a non-geographic numbers that ensures the access to content services at rates higher than those for national calls and the price charged is shared among providers of publicly available electronic communications services and a third party, directly or indirectly providing the content service, irrespective of the method of payment
Number for shared-cost services – a non-geographic number used to access services, for which the tariff for the call is shared between the caller and the subscriber to whom the given number has been transmitted.
Number independent of location – a non-geographic number of NNP, used for the provision of access to public electronic communications services at fixed or nomadic terminal points;
Universal access number – a non-geographic number that enables the subscribers to receive calls through a single number at different terminal points of the same electronic communications network, according to the routing indications, provided by the subscriber;

III. STRUCTURE OF NUMBERING RESOURCES

8. International number according to ITU Recommendation E.164 for geographic areas.

Local level
 
SN
National Level
 
NDC
 
SN
    National number (significant)
International Level
 
CC
 
NDC
 
SN

9. Calls to a number of the NNP of another country, dialed from a number of the NNP of Moldova are placed by dialing the international prefix, followed by the destination country code and national significant number of that country.
10. Calls made from abroad to a number of the NNP of Moldova are placed by dialing international country code of the country of call origination, followed by the country code of the Republic of Moldova and national significant number.
11. The general structure of the NNP of the Republic of Moldova is presented in Table 1.

Table 1
Format of NNP Numbers
Assignment
Type of numbers
0
National prefix
 
00
International prefix
 
1XXXXX
National short codes and numbers
Non-Geographic
2XXXXXXX
Numbers for public electronic communications networks and services provided at fixed locations
Geographic
3XXXXXXX
Numbers for public electronic communications networks and services provided at fixed locations and numbers independent of location
Geographic and independent of location, provided at fixed and nomadic locations
4XXXXXXX
Reserve
 
5XXXXXXX
Numbers for public electronic communications networks and services provided at fixed locations
Geographic
6XXXXXXX
Numbers for public electronic communications networks and services provided to mobile points
Non-geographic
7XXXXXXX
Numbers for public electronic communications networks and services provided to mobile points
Non-geographic
8XXXXXXX
Numbers for different services (services with free access, shared cost services, etc)
Non-geographic
9XXXXXXX
Numbers for services with special tariff
Non-geographic

IV. STRUCTURE AND DESTINATION OF NUMBERING RESOURCES

12. Types of numbering resources included in the NNP are:
1) Prefixes;
2) National short codes and numbers;
3) national significant numbers;
13. Prefixes
1) The national prefix is „0” and precedes the national significant number, where a national call is originated.
2) The international prefix is „00” and precedes the country code, where an international call is originated.
14. Short national numbers and odes
1) The short codes of the number range „1” are used for access to public electronic communications networks and services (Table 2).
2) Short national numbers of the number range „1” are non-geographic and are used for the provision of services harmonized at European level, non-communications services, etc. (Table 2).

Table 2
Code / short number
Destination
Note
1000 - 1009
Reserve
 
1010 - 1099
Carrier selection/pre-selection codes
 
11
Services harmonized at European level
 
110 - 111
Reserve
 
112
Single number for emergency services
 
113 - 115
Reserve
 
116xxx
National numbers for harmonized services of social character
 
116000
Emergency services for missing children
 
116001 - 116110
Reserve
 
116111
Telephone assistance for children
 
116112
Non-assignable
 
116113 - 116122
Reserve
 
116123
Telephone assistance for emotional support
 
116124 - 116999
Reserve
 
117
Reserve
 
118x(x)
Directory enquiry services
 
119
Reserve
 
12 - 13
Reserve
 
14xxx General interest services  
1500 - 1539
Short numbers for non-communications services
 
1540 - 1599
Reserve
 
1600 - 1639
Access codes for electronic communications services
 
1640 - 1679
Reserve
 
1680 - 1699
Access codes to long-distance/international operator-assisted public fixed telephone services 
Used in individual fixed telephone network
17xx
Reserved for technical resources
 
18xx
Reserve
 
1900 – 1949
Access codes to data transport services (Internet)
Temporary Use. The term of use will be determined by the regulatory authority.
1950 - 1999
Reserve
 

where x = 0 …9,
3) The directory enquiry service of providers of electronic communications networks and services - consulting services, information on the number(s) or, if necessary, telephone or fax number(s) of a subscriber and/or technical and informational support about the services offered by a provider.
4) Non-communications services - numbers are used by economic entities, attending to electrical networks, gas, water and sewerage networks, etc.
5) General interest services – auto services (including taxi), air, railway services, medical services, etc.
6) Prior to the implementation of the National Emergency Service “112”, the numbers “901”, “902”, “903” and “904” (firelighters, police, medical emergency and gas service) shall be maintained.
15. National Significant Number
Depending on the format and significance of the national destination code, the national significant numbers fall into the following categories:
1) Geographic numbers for electronic communications services provided at fixed locations, where the national destination code offers information regarding the geographic area where the network terminal point is situated;
2) Numbers independent of location used for communication services, where the national destination code shows that the service is provided, at fixed or nomadic terminal points and the network terminal point is not connected to a specific geographic location;
3) Non-geographic numbers for electronic communications services, where the national destination code shows the services are provided at mobile locations, by means of a public mobile network;
4) Non-geographic numbers for different services or for special-tariff services, others than those for electronic communications services provided at mobile locations, where the national destination code carries information regarding the service provided or manner of charging.
16. The scheme of NNP numbering resource distribution is presented in the Annex NNP.

V. RULES OF NUMBERING RESOURCES FORMATION AND USE

17. The NNP of the Republic of Moldova is an open and homogeneous one, which provides for the formation of telephone numbers from the series of geographic numbers, within one geographic area, using the subscriber number, or, at national level – the national significant number.
18. Depending on the length, subscriber numbers can be:
1) 6-digit subscriber number, for Chisinau municipality, and 5-digit subscriber number for other geographic areas, the numbers being used in public electronic communications networks provided at fixed locations;
2) 4-digit subscriber number, for services of general interest at local level, provided to end-users from a specific geographic area;
3) 6-digit subscriber number, part of the numbers independent of location;
4) 5-digit subscriber number, for electronic communications services provided at mobile locations.
19. The access from geographic areas and different cell mobile/fixed networks, to national short codes and numbers from range “1” is performed without dialing prefix “0”.
20. Carrier selection codes from the „1010-1099” number block are used to select the services of a public electronic communication service provider, which conveys the call from the network where it is originated to the destination network
21. National short numbers of 11x form, are assigned to providers of public fixed telephone networks and are used according to special regulations, for emergency services and for other services harmonized at European level.
22. The short national number 116000 – “hotline for missing children’’ takes calls reporting missing children.
23. The national short number 116111 – “Child helpline” offers assistance to children in need of care and protection.
24. The national short number 116123 – “emotional support helpline” enables the caller to benefit from a genuine human relationship.
25. Numbers for virtual mobile networks (MVNO - Mobile Virtual Network Operator) of the „71000000 – 71999999” number block are used by the providers of electronic communications services, offered at mobile locations, that are not holders of licenses for the use of radio frequencies, but provide services by using the elements of other public mobile networks, on basis of agreements concluded with the provider of those networks.
26. The numbers of „800 00000 – 800 99999” block are numbers with free access for the caller, regardless of the network, from which the call is originated and are used for call termination, without a possibility whatsoever to originate calls.
27. The numbers of the “808 00000 – 808 99999” block are used for access to shared cost services. For shared cost services, provided by means of these numbers, the charge levied from the caller, depending on the numbers used, cannot exceed the tariff of a local call within the local network or national within the national network, as appropriate.
28. The numbers of the “814 00000 – 814 99999” block are used for access to different directory services of general interest (auto transportation, including taxi, air, railway, medical services, etc.). The access to these numbers is charged with the tariff for national calls to geographic numbers.
29. The numbers of the „82100000 – 82199999” block are used for access to data transmission services and dial-up Internet.
30. The numbers from range “9” are used for services with special tariff (Premium rate) as follows:
1) number block „900 00000 – 900 89999” – content services, such as: entertainment, games and contests;
2) number block „900 90000 – 900 99999” – services such as televoting;
3) number block „905 00000 – 905 99999” – content services, such as: different information (general, business, marketing etc.)
4) number block “906 00000 – 906 99999” – content services: adult entertainment.

ANNEX

NUMBERING RESOURCES DISTRIBUTION SCHEME

I – National numbers
 

National prefix
National destination codes (NDC)/number blocks
National significant number
Destination
Usage area municipality /district/national
 
Max number of digits
Minimal number of digits
1
2
3
4
5
6
00
International prefix
01
Reserved for future developments
02
Geographic numbers for public electronic communications networks and services provided at fixed locations
0
20
 
 
Reserve
 
0
210
8
5
Geographic numbers
Grigoriopol
0
211 - 214
 
 
Reserve
 
0
215
8
5
Geographic numbers
Dubasari
0
216
8
5
Geographic numbers
Camenca
0
215 - 218
 
 
Reserve
 
0
219
8
5
Geographic numbers
Dnestrovsk
0
22
8
6
Geographic numbers
Chisinau
0
230
8
5
Geographic numbers
Soroca
0
231
8
5
Geographic numbers
Balţi
0
232 - 234
 
 
Reserve
 
0
235
8
5
Geographic numbers
Orhei
0
236
8
5
Geographic numbers
Ungheni
0
237
8
5
Geographic numbers
Straseni
0
238 - 240
 
 
Reserve
 
0
241
8
5
Geographic numbers
Cimislia
0
242
8
5
Geographic numbers
Stefan Voda
0
243
8
5
Geographic numbers
Causeni
0
244
8
5
Geographic numbers
Calarasi
0
245
 
 
Reserve
 
0
246
8
5
Geographic numbers
Edineţ
0
247
8
5
Geographic numbers
Briceni
0
248
8
5
Geographic numbers
Criuleni
0
249
8
5
Geographic numbers
Glodeni
0
250
8
5
Geographic numbers
Floresti
0
251
8
5
Geographic numbers
Donduseni
0
252
8
5
Geographic numbers
Drochia
0
253
 
 
Reserve
 
0
254
8
5
Geographic numbers
Rezina
0
255
 
 
Reserve
 
0
256
8
5
Geographic numbers
Riscani
0
257
 
 
Reserve
 
0
258
8
5
Geographic numbers
Telenesti
0
259
8
5
Geographic numbers
Falesti
0
260 - 261
 
 
Reserve
 
0
262
8
5
Geographic numbers
Singerei
0
263
8
5
Geographic numbers
Leova
0
264
8
5
Geographic numbers
Nisporeni
0
265
8
5
Geographic numbers
Anenii Noi
0
266 - 267
 
 
Reserve
 
0
268
8
5
Geographic numbers
Ialoveni
0
269
8
5
Geographic numbers
Hincesti
0
270
 
 
Reserve
 
0
271
8
5
Geographic numbers
Ocniţa
0
272
8
5
Geographic numbers
Soldanesti
0
273
8
5
Geographic numbers
Cantemir
0
274 - 290
 
 
Reserve
 
0
291
8
5
Geographic numbers
Ceadir Lunga
0
292
 
 
Reserve
 
0
293
8
5
Geographic numbers
Vulcanesti
0
294
8
5
Geographic numbers
Taraclia
0
295 - 296
 
 
Reserve
 
0
297
8
5
Geographic numbers
Basarabeasca
0
298
8
5
Geographic numbers
Comrat
0
299
8
5
Geographic numbers
Cahul
03
Public electronic communications networks and services provided at fixed locations and numbers independent of locations
0
30
8
6
Numbers independent of location
National
0
31 - 37
 
 
Reserve
 
0
38
8
6
Numbers independent of location
National
0
39
 
 
Reserve
 
04
Reserved for future developments  
05
Geographic numbers for public electronic communications networks and services provided at fixed locations
0
500 - 532
 
 
Reserve
 
0
533
8
5
Geographic numbers
Tiraspol
0
534 - 551
 
 
Reserve
 
0
552
8
5
Geographic numbers
Bender
0
553 - 554
 
 
Reserve
 
0
555
8
5
Geographic numbers
Ribnita
0
556
 
 
Reserve
 
0
557
8
5
Geographic numbers
Slobozia
0
558 - 599
 
 
Reserve
 
06
Non-geographic numbers for public electronic communications networks and services provided at mobile points
0
60 - 69
8
 
Cell mobile telephony
National
07
Non-geographic numbers for public electronic communications networks and services 
0
70
 
 
Reserve
 
0
71
8
 
Numbers for providers of virtual mobile networks (MVNO)
National
0
72 - 75
 
 
Reserve
 
0
76 - 79
8
 
Cell mobile telephony
National
08
Non-geographic numbers for services
0
800 00000 - 800 59999
8
 
Numbers with free access for the caller (Freephone)
National
0
800 60000 - 800 69999
8
 
International Freephone Service
National
0
800 70000 - 800 99999
8
 
Numbers with free access for the caller (Freephone)
National
0
801 - 802
 
 
Reserve
 
0
803
8
 
Numbers for universal access
National
0
804 - 807
 
 
Reserve
 
0
808 00000 - 808 49999
8
 
Numbers for shared cost services (local tariff for caller within the network)
National
0
808 50000 - 808 99999
8
 
Numbers for shared cost services (local tariff for caller within the network)
National
0
809 - 813
 
 
Reserve
 
0
814
8
 
Numbers for transport services
National
0
815 - 820
 
 
Reserve
 
0
821
8
 
Numbers of access to data transport services and Internet
National
0
822 - 829
 
 
Reserve
 
0
83 - 89
 
 
Reserve
 
09
Non-geographic numbers for special tariff services (Premium rate)
0
900 00000 - 900 89999
8
 
Entertainment, games, contests and services for juniors
National
0
900 90000 - 900 99999
8
 
Televoting
National
0
901 - 904
 
 
Reserve
 
0
905
8
 
Different information (general, business, marketing, etc.)
National
0
906
8
 
Adult entertainment
National
0
907 - 909
 
 
Reserve
 
0
91 - 99
 
 
Reserve
 

Changed: 13/12/2012