Contact Information

Address:
bd. Ştefan cel Mare, 134 MD-2012, Chisinau Republic of Moldova

Reception room
of. 503
tel.:  +373 22 25 13 17
fax: +373 22 22 28 85
e-mail: office@anrceti.md

Information and Anti-Corruption
Hotline: 080080080

 

State Institutions from the Republic of Moldova

24 July, 2017

By 20 January, electronic communications providers required to present to ANRCETI measured values of service quality parameters in qtr. IV of 2016

Printer-friendly versionPrinter-friendly version

The National Regulatory Agency for Electronic Communications and Information Technology (ANRCETI) reminds that providers of public electronic communications services need to present to ANRCETI, before January 20, 2017, the information on measured values of QoS parameters in Qtr IV of 2016, for four types of services: fixed telephony, Internet access, mobile telephony and television. The obligation is stipulated in ANRCETI Administrative Board Decision no.278 of 17.11.2009, establishing quality parameters for public electronic communications services, as amended by Administrative Board Decision No. 68 of 12.11.2015.

According to these decisions, providers are required to publish quarterly information on quality parameters for four types of electronic communications services in their commercial offices and/or on their websites, by the 30th of the month following the quarter and submit this information to ANRCETI 10 days before their publication.

The quality parameter values for the mentioned types of services shall be presented based on standard forms approved by ANRCETI Administrative Board Decision no. 2 of 02.03.2016. Providers are required to download those forms on ANRCETI official website at: http://anrceti.md/fcat9, fill them out and submit to the regulator.

The filled out forms will be sent to ANRCETI in one of three ways: by submitting it personally or by a provider’s representative to ANRCETI’s office (134 Stefan cel Mare bd., Chisinau mun., MD-2012), against signature or by post with confirmation of delivery. Additionally, providers will submit the forms to ANRCETI by e-mail: raport.calitate@anrceti.md.

Additional information about the measurement procedure, presentation and publication of quality parameters values for the four types of services are available on ANRCETI website: http://en.anrceti.md/parametrii_de_calitate or by phone: 022 251 331.

January 13, 2017

Information was given by: ANRCETI Service for information and communication with mass-media
Changed: 13/01/2017